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COVID 19 - Stage 4 Restrictions

Friday, 21 August 2020

Store

WE’RE STILL HERE TO SUPPORT YOU. We are continuing to trade within the current Stage 4 restrictions as recommended by the Victoria Government. Customers are currently unable to enter our store. However, we will still be here during normal shop hours to answer your calls and emails, and can still organise bike & gear sales.

As of Saturday, 8th of August the Victorian Government has limited our ability to offer mechanical services to the general public. We are now only able to repair and service bicycles that are required for transport to a permissible workplace or required service (food or care). For more information please contact our store.

For purchases, please call or email us to organise whatever you need. We can then either book in a contactless delivery, or a new collection option outside the store. In both cases we will be ensuring we follow all government COVID-19 guidelines and implementing best practices to ensure we keep both our community and our team safe.

If you are currently awaiting an order, or have a build or repair in the workshop, we will get this completed for you as soon as possible. Please note that, due to COVID-19 delays, some items may take a little longer to arrive than usual. We will keep you in the loop as we get updates and, as always, thank you for your patience, support and understanding during this time.

We will continue to update our social pages with the latest information, and are here to answer any questions you may have. Please don’t hesitate to get in touch (using the link below).

Please stay safe and take care of each other. We look forward to welcoming you back in-store once it is safe to do so.

The team at Giant Frankston

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